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Our Difference

Western Stainless Solutions Our Difference

No project is the same, each having unique challenges to overcome and specific requirements to meet.

Through our innovation, expertise and technology, Western Stainless Solutions is able to tailor our services to provide bespoke solutions, deliver quality craftsmanship and exceed client expectations.

No matter the level of complexity involved with a project, Western Stainless Solutions is devoted to giving each of our clients the personal service they require. Whether that be providing a complete turnkey service, for large-scale projects, or delivering rapid turn around times for projects under deadline.

What you can expect from Western Stainless Solutions

Client Consultations

For large-scale projects we encourage client consultations, preferably on-site, to scope out the project requirements and clients expectations. During this meeting, Western Stainless Solutions will discuss project plans in detail including identifying any equipment that may need to be integrated in to the manufacture or items that will need to be purchased prior to commencement.

Preparation of Proposal

Western Stainless Solutions will prepare a quote for the project, draw up a document for discussion and pinpoint areas that may require further attention.

Presentation Proposal to Client

It is important for Western Stainless Solutions to develop strong relationships with our clients. For this reason, we prefer to present all client proposals in person. This provides our team with the opportunity to explain the items inclusive and exclusive of the quote. At this point we clearly cover off on any variations that may be required.

Approval to Proceed

After obtaining clients approval to proceed by way of signing official contract, Western Stainless Solutions will explain the payment terms and require a deposit to proceed.

Schedule Project

Based on our factory production schedule at the time, Western Stainless Solutions will determine start and completion dates for manufacture. It is also at this point that we discuss and decide on an installation date (if required) with our clients.

Handover

Western Stainless Solutions will visit our client sites or office prior to handover, to raise any additional variations not previously identified. Accompanied by the Western Stainless Solutions installation team, we measure the site and explain plans/layout moving forwards.

Final Drawings

If required our project team will complete final drawings and request client sign off.

Additional Items

Any additional items needed to complete the manufacture will need to be sent to Western Stainless Solutions before manufacture commences.

Western Stainless Solutions will always endeavour to work towards client budgets, deliver rapid turn around times and quality craftsmanship with every project.